Refund policy

Welcome to Of Note Leadership. By purchasing, accessing, or using our digital products, you agree to the following Terms & Conditions.

By completing your purchase, you expressly consent to immediate delivery of this digital product. You acknowledge that once delivery has started, you lose your statutory right to withdraw from the contract, where applicable under consumer law.

1. Digital Products Only

All products sold through this store are digital products. No physical item will be shipped.

Your purchase gives you access to the digital product described on the relevant product page.

2. Product Scope

Each listing clearly describes what is included in the purchase.

For example, where stated in the product description, a purchase may include one specific template only and not the full series or any future companion products unless explicitly listed.

Unless otherwise stated, the purchase includes only the product named in the listing at the time of purchase.

3. License and Permitted Use

Your purchase gives you a limited, non-exclusive, non-transferable, revocable license to use the product for:

  • your personal use
  • your own internal business use

You may edit, adapt, and duplicate pages for your own use in a way that supports your work or leadership practice.

4. Prohibited Use

You may not:

  • redistribute the template
  • resell the template
  • share the template link with others
  • copy or distribute the product to third parties
  • sublicense, transfer, or commercially exploit the product
  • upload the product to shared resource libraries, marketplaces, communities, or public workspaces
  • present the product as your own original work

This template is for personal or internal business use only. Redistribution, resale, or sharing of the template link with others is not permitted.

5. Intellectual Property

All templates, materials, content, design elements, layout, wording, branding, and related assets remain the intellectual property of Of Note Leadership, unless otherwise stated.

Purchasing a product does not transfer ownership of the intellectual property. It only grants the limited usage rights described in these Terms.

6. Customization and Adaptation

The templates are designed to be adapted for your own use. You may customize them to fit your workflow, style, or internal needs.

However, any edited, customized, or modified version of the product remains subject to these Terms and may not be redistributed, resold, or shared.

7. Updates and Future Refinements

Some products may include future refinements and improvements to the original template.

These updates may include, for example:

  • clearer prompts
  • structural adjustments
  • usability improvements
  • additional pages related to the original template

Unless otherwise stated, these updates apply only to the original purchased template and will be made available through the original access link or delivery method.

These updates do not include:

  • personalized edits
  • customizations made for individual customers
  • custom consulting or bespoke support
  • future separate products in the same series, unless explicitly included in the listing

We reserve the right to decide the scope, timing, and format of any future updates.

8. Access and Delivery

Because these are digital products, access is typically provided shortly after purchase through the platform or delivery link stated in the listing.

It is your responsibility to provide a valid email address and ensure that you can access the relevant platform or software needed to use the product, such as Notion where applicable.

9. Compatibility

Some products are designed for use with third-party platforms or tools, such as Notion. By purchasing, you acknowledge that use of the product may require your own account with the relevant service.

Of Note Leadership is not responsible for changes made by third-party platforms, software limitations, outages, account restrictions, or compatibility issues outside our control.

10. Refunds, Returns, and Cancellations

Due to the nature of instant-access digital products, all sales are final.

Once your purchase is confirmed and access to the digital product or template link has been delivered, we are unable to offer returns, cancellations, or refunds.

By completing your purchase, you acknowledge that you are purchasing digital content delivered immediately after payment.

If you have trouble accessing your purchase, please get in touch and we will make a reasonable effort to help resolve the access issue.

11. No Guarantee of Outcomes

Our products are designed to support thoughtful work, reflection, planning, and leadership practice. However, we do not guarantee any specific personal, professional, business, or leadership outcomes from use of the product.

Results will vary depending on the user, context, implementation, and individual circumstances.

12. Informational and Educational Use

All products and content are provided for informational, educational, and organizational purposes only. They are not legal, financial, HR, therapy, coaching, or business consulting advice unless explicitly stated otherwise.

13. Right to Modify Products and Terms

We may update, improve, modify, or discontinue products, product descriptions, and these Terms & Conditions at any time.

The version of the Terms published on this page at the time of purchase will apply to that purchase, unless a different version is required by applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Of Note Leadership shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the purchase, access, or use of our digital products.

Our total liability relating to any purchase shall not exceed the amount paid by you for the product in question.

15. Contact

If you have questions about these Terms & Conditions or need help accessing your purchase, please contact us using the contact details provided on this store.